Customer Reviews

See what our customers have to say about Pro Automotive Repair

5.0
Overall Rating
106
Verified Reviews
4
Review Platforms

CARFAX Reviews

29 reviews ·
5.0 average

"Good work reasonable prices at Pro Auto"

2
2019 Chevrolet Silverado C1500 LT Owner
via CARFAX
Feb 2026

"Pro Automotive is one of the best local repair shops in Sachse TX. Not one of those big names shops that try to rip you off. Family owned. The owner is fair with his prices and does quality work. I highly recommend this shop."

2
2017 Chevrolet Silverado C1500 LT Owner
via CARFAX
Feb 2026

"Great. Replaced a couple hoses."

2
2017 Lexus GX 460 Premium Owner
via CARFAX
Nov 2025

"Personally, Pro Automotive is the best shop in Sachse TX. They guys there are honest. They do great work. I highly recommend this shop."

2
2017 Chevrolet Silverado C1500 LT Owner
via CARFAX
Nov 2025

"Personalized service. Friendly."

2
2010 Kia Soul Owner
via CARFAX
Oct 2025

"I had a great experience with my car service today. The staff were professional, friendly, and kept me updated throughout the process. My car runs smoothly, and the service was completed on time. I really appreciate the honesty and attention to detailu2014highly recommend!"

2
2018 Chevrolet Malibu LT Owner
via CARFAX
Oct 2025

"Pro Automotive will be my go to shop from here on out. Their service is excellent. The shop is a must check out."

2
2017 Chevrolet Silverado C1500 LT Owner
via CARFAX
Sep 2025

"Everything was completed on time"

2
2019 Chevrolet Silverado C1500 LT Owner
via CARFAX
Feb 2025

"Jay is great, an honest mechanic. Took my truck in for 2nd opinion. Glad I did. Honesty is a way to earn my business. I'll be back for sure!"

2
2014 Ram 1500 SLT Owner
via CARFAX
Jan 2025

"Easy, professional, personalized."

2
2010 Kia Soul Owner
via CARFAX
Jan 2025

"Great service reasonable prices! An honest mechanic!"

2
2017 Lexus GX 460 Premium Owner
via CARFAX
Jan 2025

"Expedient and open communication. Fairly priced as well."

2
2020 Chevrolet Trax 1LT Owner
via CARFAX
Jan 2025

"I expressed that I was trying to learn more about doing my own maintenance but hadn't had time recently. I had already had most of the parts for replacement of my brakes and when I took it in they ensured I understood the options for service in the future with the parts I had picked, they even let me see my baby up on the lift while they were working. They were very kind and professional. Much appreciated and will absolutely go back."

2
2015 Honda Civic EX Owner
via CARFAX
Jan 2025

"Work was completed to my satisfaction. No problems."

2
2019 Chevrolet Silverado C1500 LT Owner
via CARFAX
Dec 2024

"The service at Pro Automotive is always great. I have been taking my car there for years and have referred my family and friends!"

2
2014 Ford Edge Limited Owner
via CARFAX
Oct 2024

"Jay and his crew did a first rate job. Very satisfied."

2
2018 Ford F150 SuperCrew Owner
via CARFAX
May 2024

"Friendly, fast and good service with reasonable pricing."

2
2013 Acura MDX Owner
via CARFAX
Jan 2024

"I've been frequenting this shop for over 20 years. I wouldn't keep going back if I didn't trust these guys. I would without a doubt recommend them to a friend."

2
2012 Ram 1500 SLT Owner
via CARFAX
Jan 2024

"Great service good advice. Works to save you money. Lots of our family go to Jay."

2
2013 Jaguar XF Owner
via CARFAX
Mar 2023

"Love Jay and Richard. They take their time and really care."

2
2020 Ford Escape SE Owner
via CARFAX
Dec 2022

"Pro Auto Service has been terrific. From routine to special requests, work is done well for a fair price."

2
2016 Chevrolet Tahoe LT Owner
via CARFAX
Aug 2022

"Knowledgeable. Easy to communicate with. Very reasonable pricing."

2
2003 GMC Yukon Owner
via CARFAX
Aug 2022

"Fair and honest."

2
2012 Dodge Ram 1500 SLT Owner
via CARFAX
Aug 2022

"Highly recommend, excellent service."

2
2010 Dodge Grand Caravan SXT Owner
via CARFAX
Jul 2022

"Good friendly service at the right price."

2
2013 Ford Escape Titanium Owner
via CARFAX
Oct 2021

"Friendly, reasonable labor, and great overall service."

2
2015 Ford Edge Titanium Owner
via CARFAX
Oct 2021

"Straight shooter and quick service."

2
2014 Chevrolet Silverado K1500 LT Owner
via CARFAX
Apr 2021

"Excellent service and customer service!"

A
Amy J.
via CARFAX
Jan 2021

"Great service always professional would recommend this shop for all your repairs."

R
Reggie B.
via CARFAX
Jan 2020

GOOGLE Reviews

8 reviews ·
5.0 average

"Jay found the noise and save my van!!! Who know the flex plate was so important but so greatfull he saved us from major problems down the road."

A
Amanda Condie
via GOOGLE
Mar 2026

"Pro Automotive Repair is hands down one of the most trustworthy and competent repair shops I’ve ever worked with. From the start, Jay was professional, knowledgeable, and clearly knew exactly what he was doing. He took the time to properly diagnose the issue and explained everything in a straightforward, honest way without trying to upsell anything unnecessary. What really stood out was the quick turnaround time. They got my vehicle in, repaired, and back on the road much faster than I expected, without sacrificing quality. It’s clear they value both your time and your trust. It’s not easy to find a repair shop you can fully rely on, but Pro Automotive Repair has definitely earned my confidence. If you’re looking for honest service, skilled technicians, and fast, reliable work, I highly recommend them."

J
Jon Franks
via GOOGLE
Feb 2026

"This place is the best. I would never take my car anywhere else. Jay is the most honest and upfront mechanic. He is a pleasure to work with and always lets you know up front what needs to be done! From the time I called to inquire about a repair to the time I picked my car up after repair everything was handled very professionally and quickly. I had a great vibe from this company and highly recommend and will definitely be a repeat customer."

S
Shelby Day
via GOOGLE
Feb 2026

"I have had a great experience each time I bring my vehicle in. Jay is honest, knowledgeable, and took the time to explain exactly what was going on with my truck. The work was done quickly at a fair price. It’s hard to find a mechanic you can truly trust, but this place earned it. Highly recommend to anyone looking for reliable, quality service."

A
Adrianne Mosley
via GOOGLE
Feb 2026

"Jay and the crew are the best! Most honest and knowledgeable repair shop I’ve been to so far. He went out of his way to insure my vehicle was completely repaired making things less stressful for me picking up my daughters from school. I'll call that quality service. Quick, honest and friendly. Definitely recommend!"

M
Maestro Review
via GOOGLE
Jan 2026

"Highly recommend pro automotive. They do solid work for a good price."

D
Devon Raj
via GOOGLE
Dec 2025

"We came here from another auto shop because so many people were commending Jay for his honesty and great customer service. And I have to say, we were not disappointed. Jay and the other mechanic that work here (Richard) are both honest, transparent, and will 100% fix your car without sabotaging it or trying to find fake problems to charge you more. Jay really knows his cars and even gave us recommendations on which cars were the best, which would last the longest and so on. We always trust Pro Automotive to get the job done! Seriously, if you need a mechanic and want to support a small business this is the place. Edit: We moved an hour away from Sachse a few months ago, but still take our vehicles to Pro Automotive because Jay and Richard are the only mechanics we trust. My husband recently got a new truck, and the "check engine" light came on right as we were driving it home from the dealership. We refused to bring it back to the dealership to get it fixed for free despite Jay recommending that, and had it brought to Pro Automotive. Jay fixed it up and it's running smoothly again. Worth our money to know that the job would be done right."

L
Leah McLemore
via GOOGLE
Dec 2025

"I recently brought my Corvette to Pro Auto for service and I couldn’t be more pleased. My issue was found and repaired faster than i had expected."

S
Scott Hare
via GOOGLE
Aug 2025

NEXTDOOR Reviews

53 reviews ·
5.0 average

"Pro automotive I. Sachse. Honest and good."

B
Bonnie P.
via NEXTDOOR
Dec 2025

"Pro Automotive Repair ; 6300 Industrial Dr., #3; Sachse. Competent and reliable."

J
Joe Picard
via NEXTDOOR
Dec 2025

"I recommend Jay at Pro automotive in sachse, Used him for years and he's always been honest and trustworthy as well as reasonable."

B
Bonnie P.
via NEXTDOOR
Aug 2025

"I use and highly recommend Jay Pro Automotive Repair"

J
Jennifer G.
via NEXTDOOR
Jun 2025

"Pro automotive in Sachse. Jay is great!"

B
Bonnie P.
via NEXTDOOR
Apr 2025

"Go see Jay at Pro Automotive in Sachse, across the railroad tracks from Sachse Ice House."

J
Jordan Waters
via NEXTDOOR
Apr 2025

"Pro Automotive in Sachse ask for Jay. Stand up guy"

C
Chris Scorgie
via NEXTDOOR
Apr 2025

"Call Jay at Pro Automotive in Sachse"

J
Jennifer G.
via NEXTDOOR
Apr 2025

"Pro automotive. Jay is great"

B
Bonnie P.
via NEXTDOOR
Apr 2025

"I don't use a mobile mechanic but highly recommend Jay at Pro Automotive in Sachse if you need a reliable mechanic"

J
Jennifer G.
via NEXTDOOR
Apr 2024

"Reach out to Jay Boyett at pro automotive repair in Sachse. He's fantastic, HONEST, and reasonably priced. I normally do my own work, but when it's something beyond my capabilities like electrical work, he's my guy."

D
Daniel M.
via NEXTDOOR
Apr 2024

"Daniel second the recommendation for Jay. Pro Automotive Repair"

D
David Leach
via NEXTDOOR
Apr 2024

"Pro automotive. Jay is fantastic"

B
Bonnie P.
via NEXTDOOR
Apr 2024

"Jay at Pro Automotive in Sachse is incredibly smart and honest!! He's been the mechanic for our family of four for years! No one is better 972-675-4090"

T
Tammy Nolan
via NEXTDOOR
Apr 2024

"Love pro auto"

M
Melody Bofferding
via NEXTDOOR
Apr 2023

"Pro Automotive in Sachse, proautosachse.com, (972) 675-4090"

B
Brian Hurley
via NEXTDOOR
Apr 2023

"Pro Automotive Repair in Sachse came to my house once, can fix anything."

J
Jason Thompson
via NEXTDOOR
Apr 2023

"Pro Automotive. Ask for Jay. 972 675 4090. Reliable, honest, affordable, awesome mechanic!!"

L
Lee Garrett
via NEXTDOOR
Apr 2023

"I use Jay @ Pro Automotive in Sachse"

J
Jennifer G.
via NEXTDOOR
Apr 2023

"I second Jay at Pro auto. Honest and straight to the point."

J
Johnnie Settle
via NEXTDOOR
Apr 2022

"We have use jay at pro automotive this shop has been great! We highly recommend them!"

A
Amy J.
via NEXTDOOR
Apr 2022

"Jay @ Pro Automotive in Sachse"

J
Jennifer G.
via NEXTDOOR
Apr 2022

"My son has his own mechanics shop and I would highly recommend him - not because we are related but because I sent him to school for this and he graduated with honors! He is honest, will explain what is wrong and will give you a price before any work is done! His shop is in Sachse but it is easy to get to. I promise you the drive is worth it to get an honest mechanic who knows his stuff!"

M
Mickie Boyette
via NEXTDOOR
Apr 2022

"Call Jay at Pro Automotive in Sachse. (972) 675-4090 Also very helpful and honest."

R
Rich Jarvis
via NEXTDOOR
Apr 2021

"Pro Automotive in sachse."

L
Lynne B.
via NEXTDOOR
Apr 2021

"Call Jay (972) 675-4090"

R
Rich Jarvis
via NEXTDOOR
Apr 2020

"Highly recommend Jay at Pro Automotive Repair. My parents and I have used him for years. Super honest and doesn't try to sell you on something that's not needed."

A
Avery Padden
via NEXTDOOR
Apr 2020

"Jay at Pro Automotive Repair. My parents and I have gone to him with all our vehicles for years. Super honest and fair. He services all the Sachse police cars as well."

A
Avery Padden
via NEXTDOOR
Apr 2020

"Pro automotive in sachse."

L
Lynne B.
via NEXTDOOR
Apr 2020

"Pro Automotive Repair in Sachse. 6300 Industrial Drive, Suite 3, Sachse, TX 75048. 972-675-4090"

J
Jeremy Colombo
via NEXTDOOR
Apr 2020

"Jay at Pro Automotive Repair. Been taking vehicles to him for years, super honest and reasonable."

A
Avery Padden
via NEXTDOOR
Apr 2020

"Pro Automotive on 78 in Sachse. My son owns the shop. He is honest, he knows cars and even rebuilds cars! The shop number is: 972-675-4090"

M
Mickie Boyette
via NEXTDOOR
Apr 2020

"+1 for Jay and Richard at Pro Auto!"

R
Rich Jarvis
via NEXTDOOR
Apr 2020

"Highly recommended Pro Automotive in Sachse. Jay and Richard are honest and easy to work with. They work on everything from our Toyotas to the Sachse PD and FD vehicles."

R
Rich Jarvis
via NEXTDOOR
Apr 2020

"That's Pro Automotive Repair, 6300 Industrial Dr, Sachse, TX 75048"

R
Robert Towner
via NEXTDOOR
Apr 2020

"Jay at Pro Automotive Care 6300 Industrial Dr. #3 Sachse 972-675-4090. Very trustworthy, he works on all of my cars."

T
Tamara Nolan
via NEXTDOOR
Apr 2020

"Pro Automotive Repair."

J
Jim M.
via NEXTDOOR
Feb 2020

"Jay Boyette, owner of Pro Automotive in Sachse."

C
Chris Scorgie
via NEXTDOOR
Apr 2019

"Highly recommend Pro Automotive Repair in Sachse, very reputable, it's where the Sachse PD takes their vehicles."

D
Dave O.
via NEXTDOOR
Apr 2019

"Jay with Pro Automotive. My parents and I have worked with him for years. He has serviced all of our vehicles and is very honest. 972-675-4090"

A
Avery Padden
via NEXTDOOR
Apr 2019

"Pro Automotive in Sachse. Ask for Jay. We have used him for the past 10 years. No inflated prices and he is honest, which you don't always find. He also does all the repairs for Sachse Police Dept. 972-675-4090"

A
AMANDA BROOKS
via NEXTDOOR
Apr 2019

"Jay at Pro Automotive Repair has integrity and is very reasonably priced. I would trust him to repair anything on our vehicles. He has even told me that issues other shops said would cost BIG money were not necessary."

E
Eric Copland
via NEXTDOOR
Apr 2019

"Jay at Pro Auto in Sachse for any mechanical/maintenance work. Honest business that has saved us money on our vehicles."

S
Stephani Lackey
via NEXTDOOR
Apr 2019

"I second Jay at Pro Automotive Repair. My parents and I have been going to him for years. Super honest guy."

A
Avery Padden
via NEXTDOOR
Apr 2019

"Jay at Pro Auto in Sachse. Very honest and reasonably priced repairs. He has helped us with multiple things on our '04 Tahoe and does not do/recommend unnecessary work."

S
Stephani Lackey
via NEXTDOOR
Apr 2019

"I second Jay at Pro Automotive. My parents and I have gone to him for years."

A
Avery Padden
via NEXTDOOR
Apr 2019

"Pro Automotive Repair."

C
Cheryl Michniak
via NEXTDOOR
Oct 2018

"Go to Pro Auto here in Sachse. He's honest and reasonable and does all the work for the Sachse PD. 972-675-4090"

N
Nedra Catale
via NEXTDOOR
Apr 2018

"I can't say enough about Pro Automotive off 78 in Sachse. He's fairly priced, knowledgeable, fast and honest."

C
Caryn Buck
via NEXTDOOR
Apr 2017

"We used Jay at Pro Automotive, based on the recommendation of 3 neighbors on this site. Was very pleased with his service, responsiveness and professionalism. Seemed very honest and fair in my experience, which echoes the comments of the neighbors who originally recommended him."

K
Katie Eubanks
via NEXTDOOR
Apr 2017

"Pro Automotive Repair."

K
Katie Eubanks
via NEXTDOOR
Oct 2016

"Pro Automotive Repair. Been taking my cars and trucks there for over 20 years. I consider them very trustworthy and the rates are reasonable."

B
Bart Sawyer
via NEXTDOOR
Sep 2016

"Pro Automotive Repair."

C
Cheryl Michniak
via NEXTDOOR
Jun 2016

YELP Reviews

16 reviews ·
5.0 average

"Highly recommended by someone in the automotive world to take my vehicle to Jay. This is the second time I have used him and both times he over delivered and in less time, than it would take other shops. I will only use Jay from now On . He is a very honest mechanic or should I say auto technician! you can't go wrong."

C
Christy M.
via YELP
Mar 2026

"Rear brake pads with warped rotors on Japanese car(Infiniti). Not a problem for Pro Automotive. Timely, professional and knowledgeable. Highly recommend."

P
Pete M.
via YELP
May 2025

"I highly recommend Pro Automotive Repair for your vehicle service. Jay and his staff provide quality work at a very reasonable cost. I am a repeat customer for many years. Thank Jay for your excellent service. My elderly Honda Civic is feeling much better. It passed state inspection."

L
Larry Y.
via YELP
Apr 2025

"Very honest machanic. Reasonable price and friendly. Kia dealership Plano want way too much for repair so I call Jay and great quote but he advised my part was under extended warranty and deal should fix at bo cost.  He could have charged and I would not have known.  Highly recommended."

A
Amanda V.
via YELP
Dec 2023

"I was told I needed over 3k worth of work from L&D Auto in Lavon. I took my car to Pro Automotive repair. They listened to me and my cars symptoms, they asked all the proper questions. I dropped it off Monday and by lunch time they knew the issue. Under $400 later my car is back to normal. If you are a woman in the area this is a place that will not take advantage of you. I will be sending everyone I know here. Great service, knowledgeable and fast!"

H
Holly M.
via YELP
Oct 2023

"Today, I received excellent same day service from Jay and his associate. Jay's work area is well organized and very clean. I believe a clean facility is an indicator of quality work. Due to the great service and excellent cost for part/repairs Pro Automotive Repair in Sachse will be my future auto service center. Larry - Sachse, Texas"

L
Larry Y.
via YELP
Jan 2023

"Jay is a trust worthy person. He didn't try to put parts on my car that I didn't need."

T
Tammy W.
via YELP
Aug 2020

"One of our friend's son tried to start his honda crv, and it wouldn't start. It was in the parking lot where Pro Automotive is also located. There are also two other mechanics in that parking lot. We went to them first. They all said things like the starter has probably gone out and it would cost hundreds. Jay came over to look at it the next day, only for us to find out there was a problem with the key. He didn't charge us anything and showed us how to bypass the system to recognize the key until we could replace the key with a new one. Now we use him for oil changes and all of our car services."

R
Rose M.
via YELP
Jul 2020

"Brought my Miata here to have the starter replaced. They got it done within 15% of the original sight unseen estimate and I've been driving around all afternoon having a blast. I've owned the car for two years while the starter slowly died and would have done this two years ago if I had known it would fix all the weird slow start problems. The guys at Pro Automotive are friendly, cost effective, and knowledgeable. Will definitely be back again if I come across a job I can't do myself."

D
David L.
via YELP
Oct 2019

"This auto shop has performed all my auto service needs. Jay is an incredibly honest guy which is hard to find in the auto repair business. Their prices are the best around. They will take care of you whether it's an oil change, brake service or engine service. Please go to Pro Automotive."

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Paul J.
via YELP
Apr 2019

"I inherited a 2005 Dodge Ram pickup when my Dad passed away. The truck had very low mileage and still had some good years left in her. I looked on Yelp for a dependable mechanic to do a bumper to bumper inspection. Dad couldn't do much maintenance on the truck so I knew it needed a lot. Jay went over it with a fine tooth comb. He was thorough and told me what needed to be done now and what could wait. He explained every thing he was going to do and gave me a very fair estimate. The work was done quickly and the truck runs great now. Jay gave me a ride home and picked me up when the truck was ready. Great service from and a kind and honest man! Dad would be proud of how well the truck runs now."

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Elaine D.
via YELP
Apr 2019

"This shop is an absolute must. I have lived in Richardson for about 4 years and still have not found a dependable mechanic to treat me fair until I tried Pro Automotive. The knowledge and the respect that Jay and his staff show make you feel like family. I have 3 different brands of vehicles and there knowledge on each will have me coming back to this place for years to come."

J
Jonathan B.
via YELP
Nov 2018

"As a single mom it always makes me nervous when I have to deal with car repairs. Jay and Richard have always been very honest and told me what had to be done to keep my kids and I safe and moving around town and what could wait til I could afford it. Go see them for very honest service."

J
Jessica D.
via YELP
May 2017

"Worth the drive! My A/C went out a few years ago. I decided NOT to get it fixed due to the 1k+ price tag and the fact that I was living in Washington state at the time. After all, the temperatures don't soar above 95 degrees for any stretch of time in the Pacific Northwest. Unfortunately I moved to Texas recently, and I was forced to spend the time and money to get the A/C functioning again or face a miserable summer drenched in sweat. Another Yelper had raved about Pro Automative, so I decided to make the long drive out of town to get a price estimate. I had already checked with a few shops in town, and I found Jay's estimate fair. He did a thorough check of the system; and consequently, he could give me an accurate run down of the labor and parts for the job. I scheduled the appointment for the next week on Monday. He was able to knock it out the same day. I arrived in the morning. Rather than sitting in their office all day, he gave me a ride to the library where I could lounge in comfort, use the free Wifi and take advantage of the magazines and books to read. When the car was ready, he picked me up in it. This allowed me to feel the power of the A/C working again. It's a month later, and my car A/C is still keeping me cool on these hot Texas days. Jay offers professional, honest, and efficient service. I would definitely go back to him for my car needs as well as recommend his shop to others."

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Andrea H.
via YELP
May 2017

"The #1 & BEST mechanic for all ladies to take their vehicles! Jay is knowledgeable, reliable, honest, respectful with very reasonable prices. He lets me know what needs to be done before work is performed and even takes the time to answer all my questions. (That's a big plus for me) Jay has been highly recommended to my family and even my mother will not take her car to anybody else. A million thanks for taking car of my car and those of my family!!"

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Carla P.
via YELP
Oct 2016

"Wow!! What can you say... Pro Automotive Repair is the BEST place to bring your car for Major or minor repairs. I recently found them by proxy. I purchased a car for my daughter and this was the place that had serviced the car for the last 7 years. Jay, who is the owner is nothing but extraordinary! Great Customer service, honest, reliable, and most importantly very reasonable priced. If this is what your are looking for, than you need to take your car to JAY!!!! He even made a house call! Come on! Who does that?! This is the only place that I will bring my other cars to for any type of service. Thanks Jay and Richard for everything that you have done!"

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Tonja H.
via YELP
May 2016

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